Support tickets
Create a ticket
POST/v1/tickets
Open a new support ticket on behalf of a requester.
Request
curl --request POST \
--url https://api.sysos.app/v1/tickets \
--header "Authorization: Bearer ACCESS_TOKEN" \
--header "Content-Type: application/json" \
--data '{
"subject": "Cannot export invoice PDF",
"body": "The export button returns an error.",
"priority": "high",
"requester": "ada@acme.com"
}'
Response 201 Created
{
"id": "tkt_19f0c3",
"subject": "Cannot export invoice PDF",
"status": "open",
"priority": "high",
"requester": "ada@acme.com",
"created_at": "2026-03-01T18:25:43Z"
}