SysOS Help Center
Support tickets

Create a ticket

POST/v1/tickets

Open a new support ticket on behalf of a requester.

Request

curl --request POST \
  --url https://api.sysos.app/v1/tickets \
  --header "Authorization: Bearer ACCESS_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
    "subject": "Cannot export invoice PDF",
    "body": "The export button returns an error.",
    "priority": "high",
    "requester": "ada@acme.com"
  }'

Response 201 Created

{
  "id": "tkt_19f0c3",
  "subject": "Cannot export invoice PDF",
  "status": "open",
  "priority": "high",
  "requester": "ada@acme.com",
  "created_at": "2026-03-01T18:25:43Z"
}