Support tickets
Retrieve a ticket
GET/v1/tickets/{id}
Fetch a single ticket, including its current status and assignee.
Parameters
| Name | In | Type | Description |
|---|---|---|---|
id |
path | string | The ticket id. |
Request
curl --request GET \
--url https://api.sysos.app/v1/tickets/{id} \
--header "Authorization: Bearer ACCESS_TOKEN" \
--header "Content-Type: application/json"
Response 200 OK
{
"id": "tkt_19f0c3",
"subject": "Cannot export invoice PDF",
"status": "pending",
"priority": "high",
"assignee": "usr_8c71e4f9",
"requester": "ada@acme.com",
"created_at": "2026-03-01T08:10:00Z"
}