Support tickets

Retrieve a ticket

GET/v1/tickets/{id}

Fetch a single ticket, including its current status and assignee.

Parameters

Name	In	Type	Description
`id`	path	string	The ticket id.

Request

curl --request GET \
  --url https://api.sysos.app/v1/tickets/{id} \
  --header "Authorization: Bearer ACCESS_TOKEN" \
  --header "Content-Type: application/json"

Response `200 OK`

{
  "id": "tkt_19f0c3",
  "subject": "Cannot export invoice PDF",
  "status": "pending",
  "priority": "high",
  "assignee": "usr_8c71e4f9",
  "requester": "ada@acme.com",
  "created_at": "2026-03-01T08:10:00Z"
}