Support tickets

Update a ticket

PATCH/v1/tickets/{id}

Update a ticket's status, priority, or assignee.

Parameters

Name	In	Type	Description
`id`	path	string	The ticket id.

Request

curl --request PATCH \
  --url https://api.sysos.app/v1/tickets/{id} \
  --header "Authorization: Bearer ACCESS_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
    "status": "resolved",
    "assignee": "usr_8c71e4f9"
  }'

Response `200 OK`

{
  "id": "tkt_19f0c3",
  "status": "resolved",
  "priority": "high",
  "assignee": "usr_8c71e4f9",
  "resolved_at": "2026-03-01T18:25:43Z"
}