Data Protection

This article explains the controls SysOS uses to keep your data confidential, available, and intact. It is a general overview.

Confidentiality

• Tenant isolation keeps each workspace's data separate.
• Role-based access ensures users see only what they should.
• Encryption protects data in transit and at rest.

Availability

• Regular encrypted backups support recovery from data loss.
• Continuous monitoring detects and alerts on incidents early.

Integrity

• Sensitive actions are recorded in an audit trail.
• Database constraints prevent malformed or orphaned records.

Your part in data protection

• Grant the least-privileged role that fits each user.
• Remove access promptly when someone leaves.
• Enable two-factor authentication for administrators.

Handling personal data

Treat employee and customer records as sensitive. Collect only what you need and keep it accurate.

Reporting concerns

If you suspect a data protection issue, report it through your administrator so it can be escalated and handled under our incident process.